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Vast experience and strong education in Information Technology Management, Business Management, Office Management, and Project Management. Familiar with Systems Life Cycle, Application Administration, Systems Administration. Hands-on software and hardware experience. Experience in widely varied work environments from manufacturing to office and creative environments. Strong track record of meeting performance goals and advancement in responsibility in high stress and high endurance environments. Experience in department level personnel management, including hiring, performance evaluation, workplace discipline, and career advancement tracking. Excellent verbal and written communication skills. Excellent presentation and public speaking skills. Excellent program development skills. Ability to make complex issues understandable to various audiences.
Software migration project for major international electronics manufacturer.
Software support for proprietary specialized accounting software company
Screen applicants for operations and support staff positions
Procure staff and schedule functions for multiple and flexible shifts as needed.
Responsible for procuring and directing enterprise wide help desk, including remote P.C. support, LAN/WAN support, Peripherals and software support.
Handle support and lease contract maintenance. Procure and supervise physical maintenance for local peripheral devices.
Negotiate contracts for services in Local-Telecom 'CLEC', Long Distance, WAN, CPU Hardware support, Fax-over-internet, PA & PBX, and office equipment systems.
Interface with computer & telecom users to meet daily needs and for short-range planning and project management.
Steel Mill Coil Bander complete hardware upgrade project. Successfully completed on time and within budget. Contacted vendors, evaluated equipment, made purchase recommendation presentations to EDS and Steel Mill management, arranged and supervised installations, developed and deployed documentation, developed maintenance plan, trained users, worked through transfer of responsibilities from Vendors to Steel Mill Operations personnel and Steel Mill Management.
Y2K Remediation on Steel Rod Mill Tracking System, including HPUX (O/S) Upgrade and custom application adjustments using ANSI 'C' programming skills.
Evaluate, install, and maintain remote LAN/WAN sites on frame relay or stat-mux connectivity.
Schedule and supervise Corporate HQ Data Center maintenance and repairs for Computer, UPS Power, Telecom, and Datacom hardware and software. This includes O/S upgrades, hardware upgrades, platform migration.
Monitor capacity and performance 24x7 on HP-3000 (MPEiX) and HP-9000 (HPUX 9.x thru 11x) computers and peripherals in a LAN/WAN environment.
Business Skills: Computer and Technical Systems Administration & Support Professional
Creative thinking style and Administrative ability to organize and execute.
Ability to make complex subjects understandable
Strong skills in documentation, teaching, and training
Dynamic presenter and communicator
Strong skills in strategic thinking and planning
Programming languages: ANSI-C, Assembler, COBOL, RPG., BASIC. I have written I-O, validation, sort, multi-control-break, and table array programs in each language.
Software Skills : HP 9000-800: UNIX and VI editor, HPUX 9.x, 10.x, SAM, Glance Performance Tuning App, AllBase RDBMS & SQL.
HP 3000: MPE JCL and Command Interpreter classic and RISC. Cognos Powerhouse
MICRO : SCO Unix, ISQL, USQL RDBMS, Vista, Linux, WinXP, WinMe, 98, 95, 3.11, MS-DOS, WRQ Reflection CRT Emulator, MS Office Suite, Internet Explorer, Mozilla Firefox, HP JetAdmin, VISIO Technical, Adobe-Aldus Pagemaker,
PALM : USRobotics/3COM Palm Pilot, install, admin, support.
Hardware Exp: HP-9000, series 8xx, H60, G50, G40, E55, E45 servers; HP-3000, series 52,68,70, spectrum 950, 955, 980 computers; HP terminals 242x, 239x, 700-9x, & tpv. IBM-PC win95, 98, ME; 2000, NT, XP
Major : Management Information Systems
Graduated : May, 2002
ACTIVITIES
American Mensa, Cleveland Area Mensa chapter.
BSA Registered Trained Adult Leader
Certified Red Cross First Aid and CPR Trained.